Make relevant knowledge easier to access. With Enterprise Knowledge Management (EKM) solutions, create a hub of information that can be stored and retrieved easily by users for customer engagement and better decision making, taking your user experience to the next level.
EKM solutions make searches simple as users can easily look up relevant information, save time, and increase productivity. It can also be used to train employees as updated information is readily available. Moreover, relevant audiences can access your system and can retrieve information independently, thus encouraging self-service models for queries. You can further analyze data and reports on frequently searched queries to improve your application and personalize information for the users. You can control the visibility of information internally for your employees when one of your team members leaves, as no data would be lost due to EKM being in place.
With multiple languages, you can expand your reach and understanding with users spread out globally.
Text Editing and Multimedia
Helps store information in multiple forms and increases its accessibility and effectiveness.
Reports and Feedbacks
Tracking relevant statistics as the most searched query or article can help you better understand your audience and improve your application accordingly.
Permission and Viewership Control
You can control who can access and edit your information.
There are multiple EKM solutions available, but your company needs one that meets your needs. However, this decision requires reliance on tech experts to make a wise investment. With the help of our design thinking experts, create the solution which suits your company best.
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