The trusted partner to help you navigate Salesforce!

With years of experience across multiple industries, our team can help you get the most out of your Salesforce investment.

The Salesforce Advantage!

Salesforce offers businesses the ideal tools and platforms to build a business focused around top customer experience. At Cloud Primero, we have helped many companies get the best out of Sales Cloud, Services Cloud, Marketing Cloud, Pardot, and Einstein Analytics.

Our team is the ideal combination of business and technology acumen, which means our technology solutions aim to solve real business problems. In addition, our consulting service and Salesforce health checks help you identify where you are losing value in your Salesforce adoption and how we can re-engineer Salesforce and professionally implement Salesforce. Consequently, it will align with your business challenges so that you get the best out of your Salesforce initiatives.

Why choose Cloud Primero Salesforce consultancy and implementation?

Our expertise spread across multiple industries and years of experience allows us to help you make the most out of your Salesforce adoption. When done right, Salesforce can help you improve your business processes across the complete value chain. Our team of Salesforce experts is happy to discuss your salesforce challenges and help you get started with your Salesforce transformation and adoption journey.

SERVICES WE OFFER

Salesforce Implementation

Our proven Salesforce implementation strategies deliver Salesforce initiatives that bring the most out of your investment. Our process is fully inclusive, and our team works closely with your team to deliver on your objectives.

Salesforce Implementation

Salesforce Consulting

Our consulting services help you identify how the Salesforce platform can benefit your business and which products will most suit your needs. We also help you plan your investments into Salesforce better so you can get maximum ROI.

Salesforce Consulting

Salesforce Customization

Although Salesforce works great out of the box, you need to customize Salesforce around your business processes and workflows to get the most out of it. We can help you localize Salesforce to your business for maximum impact.

Salesforce Customization

Salesforce App Development

Our application development services allow you to build custom applications that can help create an experience for your team that considers your unique business processes. Our developers are skilled in producing apps for both Salesforce Classic and Lightning.

Salesforce App Development

Salesforce Integration

We can integrate 3rd party tools and other enterprise applications within your Salesforce environment for an entirely seamless experience. This could be through 3rd party integrations tools or, in some cases building custom integrations or middleware.

Salesforce Integration

Salesforce Managed Services

Our managed services are designed to fully own your Salesforce initiatives so you can focus on running your business and making the most out of Salesforce without having to worry about administration and maintenance.

Salesforce Managed Services

our Value proposition

Systematic Framework

We focus on striving to lay solid foundations by providing a system that organizes Salesforce implementation. We evaluate business requirements and procedures even before the planning starts execution. This helps us outlining the key problems and issues faced and assists in streamlining client goals. We aim to build applications and connectors that create a seamless experience that increases productivity for all users.

Agile and Lean Driven

Our processes are built around lean principles, always working in incremental ways to pivot fast. Our project management processes are agile, and we use the SCRUM methodology with our SCRUM masters taking the role of a servant leader, enabling both the SCRUM team and the product owners. With regular retrospective meetings and burndown charts, we mitigate risks associated with technology projects.

High Quality Standards

We aim to maintain high-quality standards and have a very comprehensive internal process. We follow coding standards that ensure simple, efficient, and maintainable code to avoid technical debt. Our quality assurance team builds test cases within our SCRUM process before we ship our products. We also make scalable tests and fix pipelines through test automation so that our products maintain a great user experience.

our process.

Our service delivery process is streamlined around agile principles and a design thinking-based approach.

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Consulting Workshop

Our engagement with clients starts with a consulting workshop where our consultants engage with stakeholders at our clients’ teams to understand their business challenges which can be solved through technology initiatives. We analyze your business needs and offer the best-suited way to address them with Salesforce capabilities. We assess your Salesforce solution and provide a comprehensive integration and customization plan to enhance its functionality better and cover your business needs. We help you ensure a smooth migration process and take care of the continuity of your business flow.

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Requirements Engineering

Our business analysts and functional consultants conduct requirements engineering workshops with our clients where requirements for possible solutions to their business challenges are mapped out. These are very engaging sessions with key stakeholder representation.

We deploy the latest in design thinking and conduct design sprints to validate possible solutions and scope out the exact requirements, which are then used by our team to propose solutions and an implementation & delivery plan for deploying these solutions.

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Implementation Sprints

The process is transparent, and our clients are welcome to join daily standup meetings or end-of-sprint retrospective meetings/sprint planning meetings. We analyze your current business needs and define business objectives that Salesforce should support. We can tailor your Salesforce solution in two ways, which are different in complexity, cost, and the level of the platform’s modification. Configuration implies modifying Salesforce default capabilities with point-and-click tools also perform integrations to make your Salesforce solution seamlessly work with third-party systems, such as ERP, e-commerce platforms, document management systems, and ensure increased visibility of data flows across integrated applications.

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UAT and Deployment

Although our testing process is integrated within the Sprints, once a major milestone has been completed and ready for deployment, we carry out intensive testing internally and with our client teams. Once everything seems to be as per expectations, we deploy the solutions to live environments for clients to start using them. We deliver after-launch support to custom applications for internal use during 1-3 months after the launch. We tune the application’s features and take measures for user adoption beyond user training (e.g., provide release notes, reactively resolve user issues).

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Change Management

Change management is an essential aspect of any technology initiative. We work closely with our client teams to help them understand how this technology will change their work performance and also educate them on the benefits this initiative can have on their work. We also provide training and mentorship to ensure all team members are fully capable of engaging with new technologies and not resisting change. The key to effective change management is to communicate clearly and openly with all stakeholders.ERP integration with Salesforce brings an alignment between your sales and resource management processes.

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Consulting Workshop

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Requirements Engineering

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Implementation Sprints

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UAT and Deployment

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Change Management

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The trusted partner to help you navigate Salesforce!

The Salesforce Advantage!

Why choose Cloud Primero Salesforce consultancy and implementation?

SERVICES WE OFFER

Salesforce Implementation

Salesforce Consulting

Salesforce Customization

Salesforce App Development

Salesforce Integration

Salesforce Managed Services

our Value proposition

Systematic Framework

Agile and Lean Driven

High Quality Standards

our process.

salesforce Products we work with

SALESFORCE PRODUCTS WE WORK WITH

Sales Cloud

Service Cloud

Community Cloud

Marketing Cloud

Commerce Cloud

let`s talk about your project